A Refereed and Peer Reviewed Online Monthly Journal

Volume 4, Issue 12 (December 2017)

Commonwealth Journal of Commerce & Management Research

Volume 4, Issue 12 (December 2017)

S.No. Particular Page No. Download
1 THE IMPACT OF GARTNER’S TRUE CUSTOMER RELATIONSHIP MANAGEMENT (CRM) PRACTICES ON CUSTOMER ACQUISITION: AN EMPIRICAL STUDY ON A SELECTED ORGANIZED RETAIL STORE OF BHUBANESWAR
Subhasish Das
1-15 [PDF]
2 QUALITATIVE ANALYSIS OF CORPORATE SOCIAL RESPONSIBILITY
Mohammad Furqan Khan
16-29 [PDF]
3 SATISFACTION OF E-BANKING: A COMPARATIVE STUDY ON DEGREE-HOLDER & NON-DEGREE-HOLDER CUSTOMERS
Dr. Kishore Bhattacharjee
30-46 [PDF]
4 SERVICE QUALITY DIMENSIONS & LEVEL OF CUSTOMER SATISFACTION IN JAMMU & KASHMIR BANK LIMITED
Dr. Sumaira
47-69 [PDF]
5 FACTORS INFLUENCING EMPLOYEE ENGAGEMENT PROGRAMME AND ITS EFFECT ON EMPLOYEE RETENTION
Dr. Ruchira Sen, Shradhima Sen
70-87 [PDF]
6 SOCIAL MEDIA: CHALLENGES AND OPPORTUNITY IN HRM
Dr. Soma Bose Biswas, Dr. Jayanta Banerjee
88-103 [PDF]
7 INNOVATIVE CSR PRACTICES AND WORKPLACE CULTURE: EFFICIENT AND BETTER UTILIZATION OF RESOURCES
Mohsin Khan, Dr. R.P. Raya
104-124 [PDF]
8 EMPLOYEES’ PERCEPTION ABOUT THE IMPACT OF HUMAN RESOURCE MANAGEMENT PRACTICES ON EMPLOYEES’ COMMITMENT IN FOREST DEPARTMENT OF RAJASTHAN
Usha Chouhan
125-135 [PDF]
9 SERVICE QUALITY PERCEPTION TOWARDS E-CRM PRACTICES IN BANKS- A LITERATURE REVIEW
Dr. Neeti Kasliwal, Jagriti Singh
136-148 [PDF]